Delivery & Returns


Below is what to expect for dispatch, delivery and returns.
 

Delivery

 

All our fabrics, wallpapers and memos can be ordered directly through our office info@lewisandwood.com

Trade customers are welcome to apply for an account to access trade pricing and place memo orders online.

Dispatch times

  • Wide width wallpapers: usually within 4 weeks once paid
  • Printed fabrics: usually within 3-4 weeks once paid

    We print to order in our own workshop, which means less waste and more accuracy but slightly longer lead times than off-the-shelf fabrics and wallpapers.

    For more information please email info@lewisandwood.com

    Returns

    Checks on arrival

    When your order arrives please check:

    • The design and colourway are correct
    • The quantity is correct
    • There are no faults

    If goods are sent directly to your decorator/workroom, ask them to check before use. 

    We cannot accept responsibility after the fabric has been cut.

    Disclaimer

    • All returns need to be in their original packaging
    • The return of all non-faulty goods will incur a restocking charge of 20%
    • Wide width wallpapers are printed to order so cannot be returned
    • We cannot accept any returns after 12 weeks of invoice date